Case Studies

Map Consumer Experiences and Perceptions
Revealed consumer perceptions and unmet needs for new OTC products, providing insights that shaped brand development and strategic decision making

Bring Fan Insights to Life
Brought to life segments through detailed personas that improved audience targeting and helped drive more effective strategic engagement across the organization

Empower the Voice of Physicians
Interviewed with healthcare professionals to uncover treatment pathways, gather critical insights, and identify adoption barriers, providing actionable strategies to reduce customer churn

Benchmark Brand Health
Assessment served as a strong benchmark to track and monitor brand health and campaign impact metrics over time

Map the Consumer Journey
A Consumer Journey Map detailed motivations, touchpoints, and barriers influencing consumers’ path-to-purchase for a premium apparel company

Guide Product Launch Strategies
An attitudes & usage survey developed a powerful foundation of CBD consumer insights, including strategic opportunities and future category innovation

Define a ‘Day-in-the-Life’
A segmentation survey identified four distinct segments of the Medicare market and helped the client understand their audience, their lives, and their concerns

Test Message Resonance with Teens
Focus groups uncovered details about motivations for vaping usage to inform refinement of messaging strategies that connect with teens

Unlock Patient Empathy
Empathetic qualitative discussions uncovered strategies for a healthcare organization to offer more directed outreach programs and evolve care

Empower Minority-Owned Businesses
Online discussions and one-on-one interviews established a clear view of minority-owned small businesses to facilitate optimized communication